Refund policy

Here's a clean, professional Return Policy tailored for ThatTechPlug, blending clarity with your brand's confident voice:

🔁 Return Policy

We get it—sometimes things don’t vibe. If you're not fully satisfied with your ThatTechPlug purchase, we’ve got you.

✅ Returns Eligibility

  • You have 30 days from the delivery date to request a return.

  • Items must be unused, in original packaging, and in resellable condition.

  • Proof of purchase (order number or receipt) is required.

📦 What’s Not Eligible

  • Used, damaged, or altered products

  • Items marked Final Sale

  • Digital downloads or gift cards

🔄 Return Process

  1. Email support@thattechplug.com with your order number and reason for return.

  2. We'll send you a return shipping label (if applicable).

  3. Ship the item back within 7 days of receiving the label.

  4. Once we inspect and approve the return, you’ll receive your refund (minus any return shipping if applicable) within 5–7 business days.

💵 Refunds

  • Refunds go back to your original payment method.

  • We’ll notify you once your refund has been processed.

⚠️ Exchanges & Damaged Items

Need a different item or received something damaged?
Hit us up at support@thattechplug.com within 7 days of delivery and we’ll make it right.

Still got questions?
We’re here. Always plugged in.
📧 support@thattechplug.com